Returns & Refunds

Please note that toiletry and personal care items sold on this website are exempt from any 30 day returns policy due the nature of its use.
Please ensure that you order the correct items as mistakes cannot be rectified or returned.
Faulty goods should be returned within 5 days of purchase. A replacement or credit will be forwarded to you, which ever is your preference, providing that the fault/breakage has not been caused by customer misuse.
Any discrepancies on your order must be reported to us by phone or email within 3 working days, after this time they will no longer be taken into consideration.